Answer
Apr 30, 2025 - 09:25 AM
Once a package is picked up and scanned by our carrier, its shipping and delivery status is beyond our control. For issues with missing or stolen packages, please contact the carrier directly. We cannot send replacements or issue refunds, and we are not responsible for incorrectly entered shipping addresses at checkout. For future orders, please ensure your shipping information is accurate to avoid any potential issues with delivery.